Privacy Policy

Privacy Policy | ESDO Unisex Salon in Vignan Nagar, Bengaluru 1. Introduction

ESDO Salon ("we," "our," "us") is committed to protecting the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our salon or use our services.

2. Information We Collect

Personal Information: We collect personal information such as your name, contact details (phone number, email address), and payment information when you book an appointment or make a purchase.
Service History: We keep records of the services you receive to provide better service and personalized recommendations.
Health Information: We may collect information about your health or medical conditions relevant to the services we provide (e.g., allergies, skin conditions).

3. How We Use Your Information

Service Delivery: To provide, personalize, and improve our services to you.
Communication: To contact you regarding your appointments, inform you about promotions, and respond to your inquiries.
Payment Processing: To process transactions and manage billing.
Record Keeping: To maintain accurate records for legal and business purposes.

4. Information Sharing

Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our salon, such as payment processors and scheduling software providers. These providers are obligated to protect your information.
Legal Requirements: We may disclose your information if required by law or in response to legal processes.

5. Data Security

Protection Measures: We implement various security measures to protect your personal information, including encryption and secure access protocols.
Access Control: Only authorized personnel have access to your personal information, and they are required to keep this information confidential.

6. Data Retention

Retention Period: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
Deletion Requests: You may request the deletion of your personal information by contacting us. We will comply with your request where required by law.

7. Your Rights

Access: You have the right to request a copy of the personal information we hold about you.
Correction: You have the right to request that we correct any inaccuracies in your personal information.
Deletion: You have the right to request the deletion of your personal information under certain conditions.
Objection: You have the right to object to the processing of your personal information in some cases.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where appropriate, notified to you via email.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

9774563110

info@esdo.in